Twycross Zoo, Lanterns of the World

Overview​

Westminster Project Services provided full end-to-end programme leadership and comprehensive project delivery for Twycross Zoo’s brand-new event, "Lanterns of the World." Facing a tight timeline and a highly specialised environment, WPS acted as the central coordination hub, aligning stakeholders, contractors, external suppliers, and internal zoo departments to bring this ambitious vision to life.

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The Scope: From Concept to Decommissioning

Managing a complex 9-to-12-month lifecycle, our team of dedicated project managers and coordinators were responsible for navigating every critical phase of the event, ensuring flawless integration across multiple workstreams:

• Concept & Development: Translating creative event concepts into a viable, high-impact operational framework.

• Manufacturing & Infrastructure: Overseeing the fabrication of bespoke displays while managing critical site and utility infrastructure.

• Installation & Event Delivery: Coordinating intricate on-site logistics to ensure a smooth launch and exemplary operational performance during the event.

• Decommissioning: Managing the safe, efficient breakdown and complete site restoration post-event.

The Impact: A Best-in-Class Visitor Attraction

The successful delivery of "Lanterns of the World" established a premium, seasonal illuminated wildlife experience that set a new benchmark within the UK leisure and visitor attraction sector. By balancing commercial ambition with operational excellence, the project delivered exceptional results:

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• Commercial Growth: Expanded the zoo's evening and seasonal visitor offerings, driving measurable revenue and market reach.

• Exemplary Animal Welfare: Maintained strict adherence to animal care protocols, ensuring the event operated harmoniously alongside the zoo’s residents.

• Exceptional Customer Satisfaction: Delivered a memorable, high-quality family entertainment experience that enhanced the zoo’s brand reputation.